The Helio Ocean is a triple-deckered phone with a numeric keypad layer that slides down, and a QWERTY keyboard layer that slides sideways. Jan 05, 2017 I was just wondering if anyone knows whether or not VZW would allow me to use the Helio Ocean I. Helio Phone On Verizon Hey. In other words I could activate. View and Download Helio Ocean startup manual online. Helio Ocean: Quick Start. Ocean Cell Phone pdf manual download. Aug 17, 2007 The Helio Ocean is a stylish, feature-packed phone. Its innovative dual-slider design allows for both a standard phone keypad and a full keyboard. I bought a helio ocean phone on google. When I bought the phone I was under the impression that I could just transfer the service to the helio phone. I have service through Cricket and I called and had Cricket activate the helio ocean phone. Cricket told me what I need to do to activate the phone is dial *228. The problem is when I turn the helio phone on it asks me for the phone # and the activation code. I enter my phone # and then *228 and I get nothing??? I called helio and they said that the helio ocean could not be used for cricket uses?? Please help!! Is there a solution to this problem? Can I use the helio ocean for cricket service or is this a scam??? I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer, Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. ![]() ![]() ![]()
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March 2018
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